General conditions

Included in the price:

  • VAT and taxes included.

  • Period of 2 hours of grace from the time of collection.

  • Unlimited mileage.

  • 2 helmets for scooter to measure.

  • Trunk porta helmets in our entire fleet.

  • Roadside assistance 24 hours a day.

  • Basic insurance of civil liability (third party)

The amount of the deposit will depend on the group of vehicle, whose amounts are described below. In the case of course is to hire the all risk insurance shall not leave a deposit. Amounts, depending on the group of vehicle:

  • A, 250€

  • B, 350€

  • C, 300€
  • D, 250€                                                                                                     
  • E, 400€                                                                                                     
  • V, 400€

The amount of the deposit will be charged to the customer's credit card on collection of your vehicle. If the customer returns the vehicle in the same condition in which it was collected, we will proceed to the refund of the reservation deposit. In case of damages not covered by insurance, will be charged the said deposit.

In case of accident or damage to the bike, it is mandatory that the customer fills out an accident/damage and deliver it in our office. Also, in case of theft of the bike, the client is obliged to report it to the Police and submit the complaint in our office.
Any accident, or damage to the motorcycle that does not notify shall be construed as negligence on the part of the client, and the client may incur additional charges.

Not included in the price and considerate extras:

The additional insurance all risk :

All risks insurance will be possible to obtain insurance in all categories in those contracts that exceed the 3 days of rental. 

Additional drivers:

without cost , presenting the required documentation.

Insurance "young Driver" for drivers between 18 – 21 years of age:

Applicable only in the category (49cc).

Are not covered by the insurance:

and therefore shall be borne by the customer the following cases of lost or damage:

  • Loss or damage in braces

  • Breakage or theft of mirrors, helmets, or trunk.

  • Beat on low

  • Service crane (Only when the customer is engaged in a negligence is not covered by insurance.)

  • Puncture or rupture of the tire.

Credit cards:

Cards accepted are VISA, Mastercard, and MAESTRO. AMERICAN EXPRES, Both the deposit as its removal must be paid for with your credit card. In the event that the customer chooses the option the ENTIRE RISK, it allows you to pay with a debit card.

Attendance:

24 hours, 365 days a year.

Fuel policy:

The bike was delivered in all cases with the full vessel and must be returned the same way.

In the case that you return it with the deposit emptied or partially, the client shall pay 15€. 

 Rates may change without prior notice, in function of the increases and/or decreases in the price of fuel.

Fines of traffic:

Menorca top sport sl. be charged an administrative fee of 25 Euros (including VAT) to the customer when we receive a traffic ticket. Menorca top sport sl. is required by law to provide the authorities with data of the clients who receive a traffic ticket during the rental period.

This rate does not include the payment of traffic fines; the customer shall have to pay the same directly with the authorities.

Abandonment of the vehicle:

Customers who leave the vehicle in a site other than the one agreed in the rental contract will be responsible for the costs occasioned by the breach of contract. In addition, apart from the daily rate of the car, it will be a daily charge of 30,25 € (VAT included) penalty.

Restrictions:

  • Vehicles may not be taken abroad or between islands.

  • The clients will have to provide us with a local address (floor, apartment, villa, hotel, etc)

  • The minimum age of the driver in category B and C (125cc) of 21 years, except in the category (49cc) who will be 18 years of age.

  • Drivers over the age of 70 years will have the same conditions as the young drivers of 21-25 years.

  • In the case that the category of vehicle reserved is not available at the time of collection, we will provide you with one of a higher category without any additional cost.

  • The insurance does not cover, in any case, accidents and damage caused by driving under the influence of alcohol, drugs, medication or any other substance that reduces the ability of the driver, as well as when the driver is not authorized to drive the rented vehicle or even estándola, the sinister occurring in breach of the contract or the elementary rules of circulation.

  • The transport of goods or animals can be only with the express consent of Menorca top sport sl. The non-observance of this Regulation can be a special cleaning provides the client with up to 95 €.

Extreme cleaning:

The rental price includes a standard cleaning of the vehicle, however, in the event that the vehicle is returned in a state of extreme dirt, Menorca top sport sl. will be forced to charge€ 50 for cleaning special.

Cancellation of booking:

Cancellations without penalty must be made with a minimum of 96 hours prior to the start of the lease, that means at 08.00 h on the first day. In the opposite case, the following will apply: – Between 96 h and 72 h will pay 25% of the total price agreed upon. – Between 72 h and 48 h will pay 50% of the total price agreed upon. – Between 48 h and 24 h will be paid 75% of the total price agreed upon. – Less than 24 h is to be paid at 100% of the total price agreed upon.

Late return of the vehicle:

If the vehicle is returned later than the date agreed in the rental contract, the insurance will not be valid and the customer will be responsible for the payment of €25 per day (including VAT). In addition to this payment, the customer will also be responsible to pay the daily rental rate.